Privacy Policy
Last Updated: December 2025
At Dog Bed Australia ("we," "our," or "us"), we are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage when you visit our website at www.dog-bed.au (the "Website").
1. Information We Collect
1.1 Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form
- Subscribe to our newsletter
- Participate in surveys or promotions
- Communicate with us via email
This information may include your name, email address, and any other details you choose to provide.
1.2 Automatically Collected Information
When you visit our Website, certain information is collected automatically, including:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or source
- Device type (desktop, mobile, tablet)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us understand how visitors interact with our Website.
Types of cookies we use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Advertising Cookies: Used by our affiliate partners to track referrals
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our website content and services
- To respond to your inquiries and provide customer support
- To send newsletters and promotional materials (with your consent)
- To analyse website traffic and user behaviour
- To detect and prevent fraud or security threats
- To comply with legal obligations
3. Affiliate Disclosure and Third-Party Links
Dog Bed Australia participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.
When you click on affiliate links on our Website and make a purchase, we may earn a commission at no additional cost to you. Amazon and other affiliate partners may use cookies to track these referrals.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you (e.g., email service providers, analytics platforms)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests from public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and email correspondence are typically retained for 24 months.
7. Your Rights
Under the Australian Privacy Act 1988, you have certain rights regarding your personal information:
- Access: You may request access to the personal information we hold about you
- Correction: You may request correction of inaccurate or incomplete information
- Deletion: You may request deletion of your personal information in certain circumstances
- Opt-out: You may unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the details provided below.
8. Children's Privacy
Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.
9. International Data Transfers
Some of our service providers may be located outside Australia. By using our Website, you consent to the transfer of your information to countries that may have different data protection laws than Australia.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@dog-bed.au
- Contact Form: www.dog-bed.au/contact
We aim to respond to all privacy-related inquiries within 30 days.